Troubleshooting and FAQs

• Yahoo! Music Jukebox Security Update
• Error message "Unable to play media (unresponsive)"
• Repeating error message "A network problem may be temporarily preventing you from streaming or downloading full-length tracks."
• How do resolve an error that says "Unable to play media (unresponsive)"?
• Problems Transferring Songs to Portable Devices
• "Device transfer license not found" or "No License to Play, Sync License With PC" Errors
• Firewall Issues: Unable to Connect, or the Songs Stalls at Requesting Stream
• Script Errors and the Yahoo! Music Jukebox
• Only Hearing 30-Second Samples
• Error Message: Songs Not Licensed for Transfer When Transferring to a Portable Device
• I See "License Request Error" When Trying to Play a Song
• Is Yahoo! Music Unlimited Available to Non-US Residents?
• Do I Have to be Online to Play a Song?
• Error Codes and Resolutions
• Can't Hear a Friend's Music on Messenger Music
• Cannot Create or Rename a Playlist
• Problems with Your Yahoo! Music Unlimited Subscription
• Security Upgrade Required Message When Starting the Yahoo! Music Engine and Songs Still Won't Play.
• Is the Yahoo! Music Jukebox Compatible with Mac OS?
• Do You Have Feedback About the Yahoo! Music Jukebox or Yahoo! Music Unlimited?
• WindowBlinds and the Yahoo! Music Jukebox
• Network Music Troubleshooting
• Troubleshooting a Wireless Audio Adapter
• Yahoo! Music Jukebox Pages Load Slowly
• Can't Burn a Song, Even If it's in My Music
• Yahoo! Music Jukebox cannot match songs from my own music collection with song info in Y! Music Unlimited
• Answers to Billing Questions
• Why Isn't a Specific Artist or Song in the Yahoo! Music Unlimited Catalog?
• Error Message: Download is Missing. What Does This Mean?
• If I Accidentally Delete a Song From My Computer, How Do I Get It Back?
• Can I Transfer Yahoo! Music Unlimited Subscription Tracks to My MP3 Player or iPod?
• Why Was I Signed Off From my Yahoo! Music Unlimited Account?
• Yahoo! Music Unlimited Installed on 3 Computers Already; Deactivate One Computer and Replace with a New One
• Lost Username and/or Password
• Lost Username/Password and Don't Know Answer To Security Question
• Signed In to Yahoo! Music Unlimited With the Incorrect Account ID
• Refund For a Purchased Track If My Portable Device is Not Supported by the Yahoo! Music Engine
• Tracks Downloaded Are in Windows Media Format, But I Want Them In a Different Format
• I Would Like to Re-download Tracks Due to Reformatting or Accidental Deletion. How Do I Do This?
• I am Running Windows 2000 On My PC and I Can't Transfer Music to a Portable Player
• The Number of Allowed Machines Has Been Exceeded to Play a Subscription Song
• The Number of Playlist Burns Has Been Exceeded
• Windows Media Player Version is Incompatible with Yahoo! Music Unlimited
• "Relicense Track" Dialogue Box or Error
• I Transferred Yahoo! Music Unlimited Tracks to a Portable Device From Two Different Computers and Now Some Tracks Won't Play
• How Many Times May I Burn My Purchased (Burnable) Tracks?
• Will I Lose my Yahoo! LAUNCHcast Plus Subscription When I Subscribe to Yahoo! Music Unlimited?
• Will I Lose My Yahoo! LAUNCHcast customized Station or Ratings If I Subscribe to Y! Music Unlimited?
• Windows Media Player Update Required with Yahoo! Music Jukebox Plus
• Jukebox Encounters Serious Error
• Audio Boost Error
• Plug-In Conflict with Yahoo! Music Jukebox Plus Audio Boost
• Sansa Connect is Not Seen by Yahoo! Music Jukebox When Connected
• How Do I Report Song Title Errors or Other Content Errors in the Yahoo! Music Catalog?
• Relicensing Tracks for Device Transfer
• Will ZUNE Work with Yahoo! Music Unlimited or the Yahoo! Music Jukebox?