Make sure that your device is enabled to receive text messages. Compose an email message to send to your mobile device. This way, you'll be able to determine if your device is enabled to receive text messages.

Were you able to receive the text message on your device?

• If you didn't receive the text message, contact your mobile service provider. Your device isn't able to receive text messages, or you're entering the incorrect mobile email address.
• If you did receive the text message, click the "No" button below to explain your situation.