Getting Started

• How do I sign up for the premium Yahoo! Voice services?
• What are the calling rates for Yahoo! Phone Out?
• How much does the Yahoo! Phone In service cost?
• What payment methods are accepted for Yahoo! Voice services?
• Do my funds expire?
• Is there a limit to my account balance?
• Do I have to make calls or log in to Yahoo! Messenger to keep my Yahoo! Phone Out account active?
• Are there any monthly or extra fees for using Yahoo! Voice services?
• How long does it take to activate my new Yahoo! Voice service?

Our “Mystery Charge” Account Verification Process

• What is this charge I'm seeing for a small amount from Yahoo!?
• Where is the money I added when I signed up?
• I’m using a Virtual Visa (or other similar credit card), and I can’t verify the amount you deposited to the card.

Cancellation

• How do I cancel my premium Yahoo! Phone In account?
• How do I cancel my premium Yahoo! Phone Out account?

Using Yahoo! Voice Services

• How do I add funds to Yahoo! Phone Out?
• How do I check my Yahoo! Phone Out account balance?
• How do I access my Call History?
• Can I share the Yahoo! Phone Out funds I have purchased with friends and family?
• How do I edit my credit card information?
• If I call someone using Yahoo! Phone Out, do they pay for the incoming call?