If you've added a friend to your list, but that friend is no longer shown, there are several possible reasons for this:
- In the main Yahoo! Messenger window, click the Messenger tab.
- Make sure the Contacts Action bar option is selected.
- On the Contacts action bar check to make sure the Show Offline Contacts option is selected. If you do not have it selected your friend will not to show up if they are not currently online.
If that's not the reason, try this:
- Click the View menu at the top of the Messenger screen, and look for Show Only Online Friends. Make sure this option is not checked, or you won't see all your friends.
You may have accidentally ignored a friend's ID. Make sure that no one has ignored anyone else. Both you and anyone you're having trouble communicating with need to follow these steps:
- From the main Messenger window, pull down the Messenger tab.
- Click Preferences.
- Click on Ignore List which will bring up a list of all your Ignored Contacts.
- Make sure that your friend is not listed. If they are, click on their name to highlight it, and then click Remove on the right.
If that wasn't the problem, hang in there! We'll get this figured out. Both of you should try removing the friend from your list, then re-adding them. Again, both of you will need to do this:
- Right-click on the friend's name.
- Click Delete.
- Click the Contacts tab at the top of the Messenger window.
- Click Add Contact.
- Follow the steps to add your contact. Remember to use your friend's Yahoo! ID when you add them. Once you've added your friend, you should see their name within your contact list.