Search Help:  
 
Enter keywords to search help.

Why can't I see my friend's contact name or ID?

Having trouble viewing the IDs or nicknames of some of your friends on Yahoo! Messenger? The problem might just be a simple case of one small setting being wrong. Follow these steps to make sure Yahoo! Messenger is set up properly to display a friend's Yahoo! ID or nickname:

  1. Select "Messenger."
  2. Select "Preferences."
  3. Select the "Appearance" category.
  4. Locate the "For each contact, show:" heading.
  5. Select "Nickname or First and Last name" or "Yahoo! ID" whichever you prefer.
  6. Click "Apply."
  7. Click "OK."
That ought to do the trick!

Was this article helpful?

Yes   No
Click to contact Customer Care for further assistance.