When you open this Help page in Internet Explorer, it automatically downloads the latest webcam control. Please be patient, as it might take a few moments. If you can see your image at the bottom of this page, you should be able to use your webcam with Yahoo! Messenger.

Note: Please use Internet Explorer to open this page and perform this test. It won't work with other browsers. If you've opened this page in Firefox or another browser, just copy the URL at the top of the page and paste it into the http address box in Explorer. Thanks!

Where's the Contact Customer Care button? With so many improvements to Messenger since the version you're using (lots more features and reliability), we figured you're ready to move up. So get your upgrade and with the new version, rest assured if you have questions, you’ll find that friendly button on its help pages.