To reveal or conceal your Idle status:
- Click the "Messenger" menu in Yahoo! Messenger and select "Preferences."
- Click the "Privacy" category.
- Locate the "Idle Status" section.
- Choose whether you want to be shown as "Idle" after a period of time or never be shown as "Idle."
- Click the "OK" button at the bottom of the window.
Where's the Contact Customer Care button? With so many improvements to Messenger since the version you're using (lots more features and reliability), we figured you're ready to move up. So get your upgrade and with the new version, rest assured if you have questions, you’ll find that friendly button on its help pages.