How do I view a profile?
To view the profile of a contact, right-click the contact name and select "View Profile."
This launches a new browser window.
Where's the Contact Customer Care button? With so many improvements to Messenger since the version you're using (lots more features and reliability), we figured you're ready to move up. So get your upgrade and with the new version, rest assured if you have questions, you’ll find that friendly button on its help pages.
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