How do I stop using an IMV?
To establish a normal IM window:
- Click the "IMV" button located at the bottom of the Instant Message window and then select the "No IMVironment" option.
To disable IMVs:
- Click the "Messenger" menu and select "Preferences."
- Click the "Messages" category.
- Uncheck the "Enable IMVironments" option.
- Click the "OK" button at the bottom of the window.
Note: To enable IMVs, check the "Enable IMVironments" option.
Where's the Contact Customer Care button? With so many improvements to Messenger since the version you're using (lots more features and reliability), we figured you're ready to move up. So get your upgrade and with the new version, rest assured if you have questions, you’ll find that friendly button on its help pages.
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