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Why does the person trying to see me only see a black screen, or why would I see a black screen on my end?

If another person is reporting that they can’t see you, here are a few things to try:

First, there might not be enough light in the room. If so, flip a switch to illuminate the room appropriately.

Also, your camera might not be functioning properly. Try your camera alone, separate from Yahoo! Messenger, using the manufacturer's software.

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