There are several reasons that the driving directions could show up incorrectly:

• The starting or destination address was entered incorrectly. Check to make sure each address can be correctly identified by mapping each separately.
• The routing database has an incorrect geocode for either the starting or destination address; therefore, it is routing to or from the wrong location.
• The routing database doesn't have a reference to one or both of the addresses, and therefore cannot create the route. Check to make sure each address can be correctly identified by mapping each separately.

If you find problems with your driving directions, then please report them to us by using the feedback form.