Table of Contents:

• Introduction
• Disabling Internet Browser Add-ons / Plug-ins
• Temporarily disabling anti-virus, anti-spyware, and firewall products
• Clearing your internet browser’s Cookies and Cache
• Restarting your computer
• Updating Flash Player
• Ensuring that JavaScript is enabled and updated
• Testing with a different internet browser
• Testing from another computer
• Troubleshooting Attachments

Yahoo! Mail uses Adobe Flash technology. Updating to the latest version of the Adobe Flash Player can resolve many issues with Yahoo! Mail.

To download Adobe Flash Player:

• Get the free Adobe Flash Player by going to the Adobe Flash Player download page and following the installation instructions.