Table of Contents:

• Introduction
• Disabling Internet Browser Add-ons / Plug-ins
• Temporarily disabling anti-virus, anti-spyware, and firewall products
• Clearing your internet browser’s Cookies and Cache
• Restarting your computer
• Updating Flash Player
• Ensuring that JavaScript is enabled and updated
• Testing with a different internet browser
• Testing from another computer
• Troubleshooting Attachments

Restart your computer

Many issues with Yahoo! Mail are temporary and can be resolved by something as simple as restarting your computer.

Restarting your computer can often resolve issues related to:

• Internet connectivity
• Web browsing

Previous Step: Clearing your internet browser’s Cookies and Cache

Next Step: Updating Flash Player