Search Help:  
 
Enter keywords to search help.

Can I un-block people from chatting with me?

Oh for sure. We happily accommodate changes of heart – or mistakes! Here’s how:

  1. In the upper-right corner of your Mail page, click Options and select Mail Options.
  2. Click Spam on the left side of the page.
  3. Look for the “Blocked Chat IDs” category on this page.
  4. Click in the circle beside “Block chats only from those I choose to block”.
  5. From the list of blocked contacts that appears, select the contact you want to un-block and click Remove.
  6. Click Save. All done!

Was this article helpful?

Yes   No
Click to contact Customer Care for further assistance.