We've got several ideas to try to get around "Invalid ID or password. Please try again."

• Set your CAPS LOCK key correctly. Passwords are case sensitive (so PASSWORD, PaSsWoRd, and password are not equivalent). Be sure to keep this in mind when entering your password.
• Wait up to 24 hours. If you recently requested a new password or changed your password, this allows your account to update.
• Sign in with the correct Yahoo! ID. Make sure that you are using the correct Yahoo! ID when signing in to your account. If you forgot your Yahoo! ID, you can search for your Yahoo! ID online.
• Delete your cookie files. A cookie is a small piece of information stored by your browser that helps identify you. If your cookie isn't being accepted correctly, you'll be logged out of your account as soon as you move to a different page.
  To delete your cookies, close all browser windows, find the "cookies" directory, and delete the cookie files inside. To find cookies directories on a PC, search for "cookies" using the Search function in your Start menu that pops up from the lower-left corner. On a Mac, press Command-F to start Sherlock, which searches your system.
• Clear your browser's cache. At times it's necessary to clear your browser's cache. The cache is the memory your browser uses to store content of the web pages that you visit. Storing that content lets your browser load those same pages more quickly the next time you visit them.

If you're still having problems after trying these steps, please request a new password. When you receive your new password, you can change it.

For more information on passwords, please visit our Sign-In and Registration Help.