Spam
What is spam? What can I do to prevent spam? What should I not do with spam? What is Yahoo!'s spam and abuse policy? I want to send spam messages to my Spam folder. How do I do that? How do I report spam? I marked a message as spam by mistake. What should I do? I want this email! But it went into Spam. What do I do? I reported something as spam, but it's still coming to my Inbox. What’s up? Do you have any advice for emails I get from people I don’t know? How do I find out who sent the email? What’s the Spam folder? How long do messages stay in my Spam Folder? Can I control this? How do you know which messages to send to my Spam folder? How do I read the messages in my Spam folder? What if I don't want to read the messages in my Spam folder? What if I want to get every single message in my Inbox that’s sent to my address, even messages that smell a lot like spam? What’s the difference between solicited and unsolicited commercial email? How do I block images? How do I report abuse to Yahoo!? Why am I receiving spam to my extra mail address? Is there a Yahoo! Lottery? Does Yahoo! Mail ever offer cash prizes?
Virus Protection
What's a virus? What are virus scanning and virus cleaning? Are computer viruses sent via email a threat to me? If my file has a virus, does that mean my computer is infected? Can I turn off virus scanning? Why does it say that virus scanning is temporarily unavailable?
Phishing
What is password “phishing?” How do I report phishing web sites or emails to Yahoo!? What is a sign-in seal? How do I create a sign-in seal? I received an email claiming to be from Yahoo! asking for my password or other personal information. What should I do if I think I've been tricked into sharing my password, or bank or credit card numbers or other private information? What Can I Do To Protect Myself From Phishing?
Block Addresses and Domains
How do I block mail from a specific sender? Can I un-block it later? Can I block junk mail with filters? My email is being blocked by Yahoo! Mail. What can I do?
Certified Mail
What is CertifiedEmailTM, and what benefit does it provide to me? Will this change the way my email is currently delivered? Will I have to pay to send and receive messages? What’s the difference between DomainKeys verified mail and CertifiedEmail? Why are only some messages marked as CertifiedEmail? What do I do if I get CertifiedEmail that’s spam? What happens if I mark a CertifiedEmail message as spam? What happens if I forward CertifiedEmail? What happens if I receive CertifiedEmail at an email address that gets auto-forwarded to my Yahoo! Mail account? Why is a CertifiedEmail message getting sent directly to my Spam folder? Why does a message appear as CertifiedEmail in the all-new Yahoo! Mail and not in Yahoo! Mail Classic? With CertifiedEmail, why do I no longer see other icons? I like CertifiedEmail. What can I do to get my financial institution to join the program?
Ask Other Yahoo! Mail Users