There are a couple of reasons why Address AutoComplete may not work.
First, double-check to see if Address AutoComplete is enabled. To do this:
- Click Options in the upper right of your Mail page.
- In the “Management” category choose General Preferences.
- Toward the bottom of the page, in the “Message Actions” section, you’ll see an AutoComplete setting. Make sure the "Use Address AutoComplete (default)" option is selected.
A few other things to check:
- Is the address that you’re typing in your Address Book? If not, it won’t AutoComplete for you.
- Do you have the latest Yahoo! toolbar? If not, AutoComplete may not work.
- Finally, you may have a compatibility issue with the browser you’re using. See the supported browser list below.
Supported Browsers:
- IE 6.0 and above for Windows
- Netscape 7.2 and above for Windows
- Firefox 1.x and above for Windows & Mac
- Safari 2.x and above for Mac
Remember, even if you can’t AutoComplete addresses, you can still insert contacts from your Address Book by clicking on the "Insert addresses" or "To:" links on your Compose page.