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I can hear the audio, but can't see the video. What's wrong?

There are a few things you can do to enhance your video experience.

  • Poor sound/video quality, excessive buffering, and lack of a video signal are usually due to a computer resource issue. Try not to run other applications while accessing streaming media.
  • If you are accessing the feed through a Local Area Network (LAN), you might experience excessive buffering or connectivity delays as a result of the number of users or PCs on your LAN. Try resetting your connection speed to a lower setting.
  • If full screen video is not up to your satisfaction, return to the reduced video screen by hitting the escape key (Esc) on your keyboard.

Note: Please make sure to check with a parent, teacher, or adult in charge of the computer before downloading any software or changing any settings on your computer.

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