If the material you are trying to watch frequently buffers, then it means that you are not maintaining a fast enough connection to our servers to watch our content at the speed you selected. First, configure your player to accept HTTP streams:
Windows Media Player 7 or newer
- Open the Windows Media Player.
- On the menu bar, select "Tools" and pull down to "Options."
- In Options, select the "Network" tab.
- Under Protocols, uncheck "Multicast, UDP, and TCP." Only "HTTP" should be checked.
- Then click "OK" to close this window, and "OK" again to close the Options window.
RealOne Player
- Open the RealOne player.
- On the menu bar, select "Tools" and then pull down to "Preferences."
- In the Preferences window, select the + icon next to Connection.
- Select the "Network Transports" option.
- Click "RTSP Settings."
- Under RTSP Transport Settings, uncheck "Multicast, UDP, and TCP." Only select "Attempt to use HTTP."
- Click "OK."
- Click the "PNA Settings" button.
- Under PNA Transport Settings, uncheck "Multicast, UDP, and TCP." Only select "Attempt to use HTTP."
- Click "OK" and then click "OK" again.
If that doesn't fix the problem, try increasing your buffering rate in the player using the instructions below for your player.
Windows Media Player 7 or newer
- Open the Windows Media Player.
- Pull down the Tools menu and select "Options."
- Select "Performance."
- Under Network Buffering, select "Buffer."
- Adjust buffering to "30 seconds of data."
- Click "OK."
- Close and reopen your web browser.
RealOne Player
- Open the RealOne player.
- On the menu bar, select "Tools" and then pull down to "Preferences."
- In the Preferences window, select the + icon next to Connection.
- Select the "Playback Settings" option.
- Locate "Buffered Play" under Playback Settings.
- Adjust buffering to "30 seconds of the clip before playing."
- Click "OK."
- Close and reopen your web browser.
Note: Please make sure to check with a parent, teacher, or adult in charge of the computer before downloading any software or changing any settings on your computer.