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Why do the videos frequently pause to buffer?

If the music videos frequently buffer, then it means that you are not maintaining a fast enough connection to our servers to watch our music videos at the speed you selected. First, configure your player to accept HTTP streams:

Windows Media Player 6.4

  1. Open Windows Media Player.
  2. On the menu bar, select "View" and pull down to "Options."
  3. In Options, select the "Advanced" tab.
  4. Highlight "Streaming Media" in the window shown, and then click the "Change" button.
  5. Under Protocols, uncheck "Multicast, UDP, and TCP." Only "HTTP" should be checked.
  6. Then click "OK" to close this window, and "OK" again to close the Options window.

Windows Media Player 7

  1. Open Windows Media Player.
  2. On the menu bar, select "Tools" and pull down to "Options."
  3. In Options, select the "Network" tab.
  4. Under Protocols, uncheck "Multicast, UDP, and TCP." Only "HTTP" should be checked.
  5. Then click "OK" to close this window, and "OK" again to close the Options window.

If that doesn't fix it, try increasing your buffering rate in the player. Select the appropriate instructions below for your player.

Windows Media Player 6.4

  1. Open the Windows Media Player.
  2. Pull down the View menu and select "Options."
  3. Go to the "Advanced" tab.
  4. Select "Streaming Media (Windows Media)" and click "Change."
  5. Increase buffering to "10 seconds of data."
  6. Click "OK."
  7. Close and reopen your web browser.

Windows Media Player 7.0

  1. Open the Windows Media Player.
  2. Pull down the Tools menu and select "Options."
  3. Select "Performance."
  4. Under Network Buffering, select "Buffer."
  5. Adjust buffering to "10 seconds of data."
  6. Click "OK."
  7. Close and reopen your web browser.

Note: Please make sure to check with a parent, teacher, or adult in charge of the computer before downloading any software or changing any settings on your computer.

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