Search Help:  
 
Enter keywords to search help.

What if I forget my password or Yahoo! ID?

You can get a new password, a Yahoo! ID reminder, or both. Visit the Sign-in Problems page and supply some basic verification information, such as your birthday and the ZIP or postal code you provided when you registered. Make sure to provide the same information you gave during registration or when you last updated your account. Without the correct verification information, you can’t get a new password.

Was this article helpful?

Yes   No
Click to contact Customer Care for further assistance.