First, confirm
that the group exists and that you’re a member. Visit your My Groups page and look for the
group name.
If the group name doesn’t
appear, one of the following may have happened:
- You were
unsubscribed from the group.
- The group was
deleted.
- Your email
account bounced email and is now in bouncing status.
If the group name does appear,
check the following:
- Check your
subscription to that group (click Edit Membership in the upper
left), and make sure it’s set to Daily Digest or Individual
Emails in the Message Delivery section.
- There may be
a problem with your Yahoo! Groups account. If there is an "Email
account is bouncing" error message near the top of the page, click on
the link for details. If there is no bounce error message, please contact
our Customer
Support team with the following information:
- the email
address you used to register with Yahoo! Groups
- the names of
one or more groups you joined
- the date you
stopped receiving emails from the group(s)
- Did you
recently change your email address? Make sure you entered it correctly and
that the email address you entered is valid and operational. Also, make
sure that you’ve replied to the Yahoo! Groups confirmation message.
- There may be
a problem with Yahoo! Groups systems or the connection between Yahoo! Groups and your ISP (or your email client if you use a web based email
account like Hotmail or Gmail). In these situations please contact your
ISP or Web Email Host to encourage them to work with the Yahoo! Groups
team to resolve the issue. They can communicate with the Yahoo! Groups
Email Delivery team by joining this group: http://groups.yahoo.com/group/ygmailadmin/
- If you’re no
longer getting emails from your group — even though you know from the web site
that messages are being posted — it may be that your email client or ISP is
mistakenly identifying Groups email messages as spam. Check your
"bulk" or "spam" folder to see if messages are being
redirected there. If they aren't, contact your email provider to ensure that
messages are being delivered.