This article deals with the following questions:
Will the Yahoo! Go 2.x service shut down?
There are no immediate plans to discontinue Yahoo! Go 2.x.
If you upgrade to Yahoo! Go 3.0, you will not lose any personal information. Emails, calendar entries, and other Yahoo! information you own. It will stay with Yahoo!.
If you enjoyed using Yahoo! Go 2.x, we recommend that you find out if the new and free Yahoo! Go 3.0 software is available for your phone. Yahoo! Go 3.0 offers the same services.
To get Yahoo! Go 3.0, please visit http://mobile.yahoo.com/go on the Web, or enter the URL http://get.go.yahoo.com into your mobile phone’s browser.
What is Yahoo! Go 3.0, and why should I upgrade?
Yahoo! Go 3.0 is the latest version of our all-in-one Internet offering for the mobile phone. Compared to Yahoo! Go 2.x, it’s faster and easier to navigate.
The main services inside Yahoo! Go 3.0 include:
Does Yahoo! Go 3.0 include Yahoo! Messenger?
Yahoo! Go 3.0 does not include Yahoo! Messenger at this time. You can still use Yahoo! Messenger on your phone these ways:
What if Yahoo! Go 3.0 is not supported for my phone?
Although Yahoo! Go 3.0 works on many phone models, it does not work for every device.
If your phone does not run Yahoo! Go 3.0, you can still access all of the services contained in Yahoo! Go 2.0. You can also visit m.yahoo.com through your phone’s browser.
If I download the new Yahoo! Go 3.0, will it delete the older version?
Yes. Yahoo! Go 3.0 will download as a separate file on your mobile phone and will delete the older version.
How do I remove Yahoo! Go 2.x?
The steps to remove Yahoo! Go 2.x differ, depending on the device. Below are some general examples of how you may be able to delete Yahoo! Go 2.x.
For Symbian phones, like the Nokia N73:
If you are using Yahoo! Go 2.x on a Symbian phone (for example, on a Nokia device) open the application manager which can usually be found in the Tools folder. Scroll to Yahoo! Go in the application list and choose Remove from the options menu. After you delete Yahoo! Go 2.x, your synchronized Contacts, Tasks and Calendar entries will remain on your phone.
For Windows Mobile phones:
If you are using Yahoo! Go 2.x on a Windows Mobile device, you need to go to Settings and choose Remove applications. Choose Yahoo! Go from the list of applications, and select Remove. After you delete Yahoo! Go 2.x, your synchronized Contacts, Tasks and Calendar entries will remain on your phone.
I have more questions—whom do I ask?
If you have more questions, please contact the Yahoo! Customer Care team by visiting http://help.yahoo.com/l/us/yahoo/go/general.html.