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The driving directions are wrong. Why?

Last Updated: August 25, 2011
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There are several reasons that the driving directions could show up incorrectly:

  • The starting or destination address was entered incorrectly. Check to make sure each address can be correctly identified by mapping each separately.
  • The routing database has an incorrect geocode for either the starting or destination address; therefore, it is routing to or from the wrong location.
  • The routing database doesn't have a reference to one or both of the addresses, and therefore cannot create the route. Check to make sure each address can be correctly identified by mapping each separately.

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