Most issues with Yahoo! Games are caused by software conflicts between your operating system, browser settings, or other software (such as JavaScript, anti-virus applications, or anti-spyware applications). One of these applications might be blocking your game from loading. Try the following recommendations to isolate and resolve your issue:
- Disable your browser’s add-ons or plug-ins
- Clear your browser's cache and cookies
- Ensure that JavaScript is enabled and updated on your browser
- Update Flash Player for your browser
- Test the game with a different browser
- Update your browser (if you are using one that is over a year old)
- Reboot your computer
- Temporarily disable anti-virus, anti-spyware, and firewall products
- Test the game from another computer at the same location
If you are unable to resolve your issue, click the Contact Customer Care button on the right side of this page for more help.