Table of Contents:
- Introduction
- Disabling Internet Browser Add-ons / Plug-ins
- Temporarily disabling anti-virus, anti-spyware, and firewall products
- Clearing your internet browser's Cookies and Cache
- Restarting your computer
- Updating Flash Player
- Ensuring that JavaScript is enabled and updated
- Testing with a different internet browser
- Testing from another computer
Most issues with Yahoo! Games can be resolved with some basic internet browser, (such as Internet Explorer, Firefox, Safari, etc.), troubleshooting steps. Listed above are the most common solutions to issues with Yahoo! Games. The steps in these articles have helped many customers and may also help you. Some of the information provided can be long and technical but, we want to make sure you have all of the necessary information to resolve your issues.
If you are unable to resolve your issue at any step in the troubleshooting please feel free to contact us via the Contact Customer Care button on the right side of the page.