I don't see my sign-in seal. Should I be concerned?
Last Updated: October 21, 2009
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If you can't see your sign-in seal (either because it's missing or it's different), you could be on a fraudulent site.

If you're at all uncertain, do not sign in. Here's the safest method to sign in to Yahoo!:

  1. Close and restart your browser.
  2. Type [URL_yahoo_homepage/] in the Address bar.
  3. On that page, click the Sign In link and sign in to Yahoo!.

If you've verified that you are on Yahoo! and you don't see your sign in seal, it might be because:

  • Someone else may have deleted or changed it. If you share this computer with others, they may have deleted or changed the sign-in seal without your knowledge. We suggest you contact others who use this computer and agree on a common sign-in seal.
  • You haven't created one on this computer. You need to create a sign-in seal for each computer and browser you use regularly (for example, at home and at work). We recommend that you do not create a sign-in seal on any computer you share with strangers, such as one in a library, an Internet cafe, or other public place.
  • Your cookies were cleared. In some rare instances, if you use certain web browsers and you clear your cookies, you may lose your sign-in seal and you will need to re-create it. Clearing cookies should not remove the seal for most users; however, if your seal disappears, please check that your browser is not set to clear cookies on browser close.

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