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How do I ask a question?

It’s easy. Once you’ve logged in, just:

  • Click Ask at the top-left corner of any page.
  • Type in your question. (Similar questions may appear underneath as you type, so if someone already asked the same question, you might not have to.)
  • Add any details that will help people answer it.
  • Select the most relevant category for your question.
  • Decide whether you want us to send an email sent to you whenever someone answers your question. If not, uncheck the box next to: Yes, email me answers as they are posted.
  • Click Preview. If the question looks ok to you, click Submit.

Remember: the clearer your question is to people reading it, the more likely it is you'll get really good answers. It’s often useful to provide additional information to further clarify your question in the Details section.

Taking the time to choose the best category for your question will also help make sure it's seen by the people most able to answer your question.

For guidelines on the type of questions that are acceptable, please refer to our community guidelines.

If your question doesn't receive any answers, you can extend the open period.

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