Organizing Contact Information

• Are Categories and Lists now combined as one thing: Categories?
• Do I use categories to make groups and send to them?
• How do I change the layout of a category?
• Can one of my contacts be in multiple categories?

Contacts Fields

• Can I create my own contact field?
• Can I have multiple names, email addresses, phone numbers, home addresses or other fields for a single contact?
• It looks like some info is missing for some of my contacts…

Clean Up Duplicate Contacts

• Why should I clean up duplicates in my contacts?
• How do I clean up duplicates in my contacts?
• What are duplicates?
• What’s “Merge Preview”?
• What’s “Back to List”?
• Can I edit or delete information if I see multiple names, email addresses, phone numbers, home addresses or other fields stacked up in Merge Preview?
• Why doesn’t “Clean Up Duplicates” recognize some of my duplicate contacts?
• What does Merge EXACT matches automatically do for me?
• Can I separate contacts after I've combined them?