FAQs
Contact Us
Go Back to Yahoo! Acct
Search Help:
Enter keywords to search help.
Yahoo! Acct
>
Account
>
Account
Why can't I change my birthdate and why does it say "On file"?
We use your birthdate as a security measure in case you forget your password. We would not be able to do so if you were able to change it.
Email this page
Print this page
Was this article helpful?
Yes
No
Thank you for your feedback.
Still need help?
Read Answers From Other Account Users
Search the Web for 'Why can't I change my birthdate and why does it say On file?'
Contact Customer Care
Click to contact Customer Care for further assistance.
Top Questions
What is password prompting?
How do I change my membership information?
What is the difference between primary and alternate email addresses?
How do I change my address and contact information?
What is Yahoo! Account Information?
Related Links
Sign-in and Registration Help
Marketing Preferences Help
Account Security
Privacy Policy
Make Yahoo! Your Home Page