Verizon Yahoo! Member Center

Sub-Accounts

• How do I create a Sub-Account for a friend or family member?
• What is a Sub-Account?
• How do I delete a Sub-Account?

Passwords

• I forgot my username and password - what can I do?
• How can I change my password?
• Why do I have to verify my password periodically as I browse through the Member Center?

Email

• How can I access my email on the web?
• How can I change the settings that control the email I receive from Verizon Yahoo!?

Member Center Basics

• What is the Member Center?
• How is the Member Center structured?
• Where can I find tours and tutorials that will show me all the products and services that are included with my Verizon Yahoo!
• Where can I find information on the Terms of Service and Privacy Policy for my Verizon Yahoo! service?
• Are there separate addresses for Yahoo! and Verizon?
• Where can I update my personal information such as my address, demographic information, marketing preferences, etc.?
• How do I find the Member Center?
• Where do I go to change my publicly viewable information such as; my public profiles, my people search listing, and my personal
• Where do I go to find links to all of my Verizon Yahoo! billing information?
• Where can I find a listing of all the products and services that are included free with my Verizon Yahoo! service?

Troubleshooting

• I'm having trouble with my service. Is there diagnostic software I can install to help me figure out what's wrong?
• I'd like to install the Verizon Yahoo! experience on another/new computer. Where can I find the software to do this?
• Where can I ask a question about a problem I'm having with my Verizon Yahoo! service?
• Where can I check on a trouble ticket I've opened with Customer Care?