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Emailing: The Basics
Why am I being asked to accept a new TOS agreement?
What are these shortcut keys I keep hearing about?
Deleting and Recovering Mail
How long until mail in Trash is deleted?
Can I recover an email that has been deleted?
How do I delete mail?
How do I send an email?
What do "Cc:" and "Bcc:" mean?
If I send a message to someone, can I tell if they've received and read it?
Can I unsend an email?
Can I send the same mail message to more than one person?
Can I change the time stamp on outgoing mail?
Why was my email neither received nor bounced?
How do I switch from Plain Text to Rich Text (color, font, size and style choices), or back to Plain Text?
Composing the Message Text
I made a mistake entering my recipient's email address. Can I change it?
How do I put a link or URL into an email?
Do I use categories to make groups and send to them?
My contact block is red.
How do I read an email?
Someone sent me an email and I haven't received it. What happened?
Can I read my emails in another language?
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Viewing Your Mail
How do I print an email?
What are headers, and what are my header viewing options?
Why are some words in my emails underlined and turned into links?
What’s the Reading/Preview Pane?
Replying and Forwarding Mail
How do I reply to an email?
How do I forward an email?
How do I create a vacation response?
I'm having trouble attaching a file.
Why are my attachments larger after I attach them?
How do I add an attachment to an email?
Why doesn't an attachment open and appear correctly?
How can I download ALL attachments?
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