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How do I cancel my AT&T Yahoo! Merchant Solutions account?

To cancel your AT&T Yahoo! Merchant Solutions service:

  1. Sign in to smallbusiness.yahoo.com.
  2. Click the "Change or Cancel Plan" link for the service you wish to cancel (see figure 1).


Figure 1: The Manage My Services page with the "Change Plan" link highlighted.

3. Click the "Cancel Plan" link (see figure 2).


Figure 2: The Change My Plan page with the Cancel Plan link highlighted.

4. Select an option for your domain name and click the "Continue with Cancellation" button.
5. Review the downgrade options and select one or click the "Continue with Cancellation" button.
6. Review the information about steps to take before cancelling your service and click "Cancel My Plan" to cancel.

Note: When canceling a service before your monthly billing date, you will not receive a prorated refund for the unused period of your service.

To cancel a Yahoo! Store account: (Legacy Store before 09/2003):

  • Please call the following number during the hours of operation:
    1-866-800-8092
    6 a.m. to 6 p.m. PST

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