Posted Guidelines

• What are the AT&T Yahoo! Merchant Solutions Guidelines?
• What are the AT&T Yahoo! Shopping Merchant Guidelines?
• Why are the guidelines for AT&T Yahoo! Merchant Solutions different from the guidelines for AT&T Yahoo! Shopping?
• Will these guidelines change?

External Links

• What are external links or 3rd-party link offenses?
• Will I be removed from AT&T Yahoo! Shopping if I link to 3rd party e-commerce sites or 3rd party affiliates?
• Will I be removed from AT&T Yahoo! Shopping if I link to other AT&T Yahoo! Merchant Solutions stores?
• Can I use Paypal to process my store orders?

Allowed Items

• Why was my store removed while other AT&T Yahoo! Stores selling similar, illegal items are still appearing in Yahoo! Shopping?
• Where can I get a list of illegal or offensive items that I cannot sell in my store or through AT&T Yahoo! Shopping?
• Will my store be removed if I get caught selling illegal or offensive items?
• Where can I go to report illegal or offensive behavior to AT&T Yahoo!?

Order Status and What It Means

• Will I get charged for orders that I mark fraudulent, cancelled, or returned?
• Will my customers be notified or see if I mark their orders fraudulent, cancelled, or returned?

AT&T Yahoo! Store Ratings

• Why does AT&T Yahoo! Shopping send a rating form to my customers?
• Can I turn off ratings?
• Why can’t I send in my own ratings for my store?
• Can I dispute a rating I received from one of my customers?
• If my ratings fall below two stars will I be removed from AT&T Yahoo! Shopping?
• I have been removed from AT&T Yahoo! Shopping for bad ratings, how can I get back in?