Because you can't change the kind of access attached to an email address, you'll have to delete the email address and start over. Here's how:

1. Visit your Email Control Panel.

2. Click "Delete User" under the person's name.

   

3. On the following page, click "OK" to delete the email address.

4. On the confirmation page, click "Finish" to return to the Email Control Panel.

   

5. Now you'll recreate the address with different access.

   From the Email Control Panel, click "Add an Email User."

   

6. Enter the same email address as the one you just deleted.

   

   Click "Next."

7. Choose how the user will access the email. Since the user doesn't want to sign up for a Yahoo! ID, be sure to select the second radio button ("Never with Yahoo!").

   

   When you're ready, click "Next."

8. A blue box appears, where you'll choose a password for the user and accept the Yahoo! Small Business Terms of Services.

   First, enter and confirm the password you've chosen.

   

   Next, click the checkbox to agree to the Yahoo! Small Business Terms of Service.

   

   When you're ready, click "Next."

9. Now you'll invite the user to activate the address. To send an email invitation, enter the user's current email address.

   

   If you'd prefer, you can print the invitation and give it to the user in person. To print the invitation, click the "View and print the invitation" link.

   

   When you're done, click "Next."

10. On the confirmation page, click the "Finish" button to return to the Email Control Panel.

    

Once the user receives the invitation, he or she must follow the included directions to activate the email address. Learn how.