If you had any click activity in the last 13 months, we should still have your account information in our systems. To save you time and effort, we suggest that you log in under your former user name to resume using your account. If it has been longer than 13 months since you had any click activity in the account, it is possible that we still have your account information in our systems. Please attempt to log in under your former user name, and if that does not work or you cannot remember your log-in information, please contact our Customer Solutions team at 0800 169 9740.