Sometimes, due to how browsers work, you may need to clear (delete) your browser's cookies in order for Yahoo! Mail to work properly.

Note: If you have a browser that's not listed below, please check that browser's help for instructions on deleting cookies.

• Internet Explorer 6.x, 7.x
• Firefox 2.x
• Safari 3
• Opera 9.x

To clear cookies in IE 6.x for Windows:

1. Click on the Tools menu in the browser.
2. Select Internet Options from the pull-down menu.
3. In the middle section, click on the Delete Cookies button. A popup window will appear and press OK in this window to delete the cookies.
4. Click on the OK button in the Internet Options window.
5. Quit and restart the browser for the changes to take effect.

To clear cookies in IE 7.x for Windows:

1. In the Tools menu, select Delete Browsing History... from the pull-down menu.
2. In the middle section, click on the Delete Cookies button. A popup window will appear and press Yes in this window to delete the cookies.
3. Click on the Delete Files button. A popup window will appear and press Yes in this window to delete temporary internet files.
4. Click on the Close button in the Delete Browsing History window.
5. Quit and restart the browser for the changes to take effect.

To clear cookies in FireFox 2.x for Windows or Mac:

1. Click the Tools menu.
2. Select Clear Private Data from the pull-down menu.
3. In the window that opens, select the items you want to clear -- in this case, Cookies! :o)
4. Click Clear Private Data Now.
5. Quit and restart the browser for the changes to take effect.

To clear cookies in Safari 3 for Mac:

1. Click the Safari menu and select Preferences.
2. Click the Security tab, and click Show Cookies.
3. Click Remove all to clear ALL cookies, or click a specific cookie in the list and click Remove.
4. Click Done. Nice work!
5. Quit and restart the browser for the changes to take effect.

To clear cookies in Opera 9.x for Windows:

1. In the Tools menu, click Delete private data.
2. Click Details.
3. Check the boxes beside "Delete all cookies" and "Delete entire cache."
4. Click Delete
5. Quit and restart the browser for the changes to take effect.