Spam

• What is spam?
• What can I do to prevent spam?
• What is Yahoo!'s spam and abuse policy?
• I want to send spam messages to my Spam folder. How do I do that?
• What should I not do with spam?
• How do I report spam?
• I marked a message as spam by mistake. What should I do?
• I want this email! But it went into Spam. What do I do?
• I reported something as spam, but it's still coming to my Inbox. What’s up?
• Do you have any advice for emails I get from people I don't know?
• How do I find out who sent the email?
• What’s the Spam folder?
• How long do messages stay in my Spam Folder? Can I control this?
• Do messages in my Spam folder count toward my quota?
• How do you know which messages to send to my Spam folder?
• How do I read the messages in my Spam folder?
• What if I don't want to read the messages in my Spam folder?
• Why am I receiving spam to my extra mail address?
• What if I want to get every single message in my Inbox that’s sent to my address, even messages that smell a lot like spam?
• What’s the difference between solicited and unsolicited commercial email?
• How do I block images?
• How do I report abuse to Yahoo!?
• Is there a Yahoo! Lottery? Does Yahoo! Mail ever offer cash prizes?
• Someone is sending messages from my account

Virus Protection

• What are virus scanning and virus cleaning?
• Are computer viruses sent via email a threat to me?
• How do I check an outgoing attachment for viruses?
• How do I scan files attached to emails people send me?
• If my file has a virus, does that mean my computer is infected?

Block Addresses and Domains

• How do I block mail from a specific sender? Can I un-block it later?
• My email is being blocked by Yahoo! Mail. What can I do?
• Can I block junk mail with filters?

Phishing

• What is a "phishing" scam?
• What is Yahoo! doing to protect users from phishing scams and other email forgeries?
• What do I do if I get an email asking for my personal information?
• I've received an email that asks for my Yahoo! ID and password. What should I do?
• Who should I report a phishing email to?