We've done our best to create and categorise questions about using Groups to take a first stab at addressing Member, Moderator and Owner needs quickly. Since you’re here, you’re in the right place! Please take a look at the categories within Help to see if your support question has already gotten attention.

All help files ask "Was this information useful?" at the bottom of the page. Clicking Contact Customer Care takes you to a support request form. When you submit this form, you may receive an auto-reply that will contain information and suggestions for places to look for additional help.

If, at that point, you still haven’t received the information you need, reply to that email. Our Customer Care team will investigate, then contact you as soon as possible.

As the service continues to grow, we will explore additional support alternatives based on the needs of our users.