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Billing
Getting Started
How do I sign up for the premium Yahoo! Voice services?
What are the calling rates for Yahoo! Phone Out?
How much does the Yahoo! Phone In service cost?
What payment methods are accepted for Yahoo! Voice services?
Do my funds expire?
Is there a limit to my account balance?
Do I have to make calls or log in to Yahoo! Messenger to keep my Yahoo! Phone Out account active?
Are there any monthly or extra fees for using Yahoo! Voice services?
How long does it take to activate my new Yahoo! Voice service?
Using Yahoo! Voice Services
How do I add funds?
Why does it say "Please verify your account" in the client?
How do I check my Yahoo! Phone Out account balance?
How do I access my Call History?
Can I share the Yahoo! Phone Out funds I have purchased with friends and family?
How do I edit my credit card information?
If I call someone using Yahoo! Phone Out, do they pay for the incoming call?
Our "Mystery Charge" Account Verification Process
What is this charge I'm seeing for a small amount from Yahoo!?
I don't understand what it is you’re asking me to do!
I see the amount you're referring to. But it's $1.00 (US) and I can't put that amount into the notification page.
I verified my amount, but where is the money I added when I signed up?
I’m using a Virtual Visa (or other similar credit card), and I can’t verify the amount you deposited to the card.
Cancellation
How do I cancel my premium Yahoo! Phone In account?
How do I cancel my premium Yahoo! Phone Out account?
Top Questions
How do I sign up for the premium Yahoo! Voice services?
What are the calling rates for Yahoo! Phone Out?
How much does the Yahoo! Phone In service cost?
What payment methods are accepted for Yahoo! Voice services?
Do my funds expire?
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