If you experience static, choppy voice, or voice delay, it might be due to the following factors:
Time of day:
The time of day you try to use voice chat can drastically affect voice quality due to the number of users trying to access our servers at one time. Peak hours are mid-morning and late evening (Pacific Time).
Connection speed:
In order for voice chat to work properly, ensure you are using a 56K modem (or faster connection). Sending sound over the Internet requires a lot more bandwidth than sending text.
Region:
The location to which you are trying to voice chat can also affect voice transmission. Different geographical locations might receive better transmission of voice packets than other areas.