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Abuse
Spam
What is spam?
What can I do to prevent spam?
What should I
not
do with spam?
What is Yahoo!'s spam and abuse policy?
I want to send spam messages to my Spam folder. How do I do that?
How do I report spam?
I marked a message as spam by mistake. What should I do?
I want this email! But it went into Spam. What do I do?
I reported something as spam, but it's still coming to my Inbox. What's up?
Do you have any advice for emails I get from people I don't know?
How do I find out who sent the email?
What's the Spam folder?
How long do messages stay in my Spam Folder? Can I control this?
How do you know which messages to send to my Spam folder?
How do I read the messages in my Spam folder?
What if I don't want to read the messages in my Spam folder?
What if I want to get every single message in my Inbox that's sent to my address, even messages that smell a lot like spam?
What's the difference between solicited and unsolicited commercial email?
How do I block images?
How do I report abuse to Yahoo!?
Why am I receiving spam to my extra mail address?
Is there a Yahoo! Lottery? Does Yahoo! Mail ever offer cash prizes?
Virus Protection
What's a virus?
What are virus scanning and virus cleaning?
Are computer viruses sent via email a threat to me?
If my file has a virus, does that mean my computer is infected?
Can I turn off virus scanning?
Why does it say that virus scanning is temporarily unavailable?
Phishing
What is password “phishing?”
How do I report phishing web sites or emails to Yahoo!?
What is a sign-in seal?
How do I create a sign-in seal?
I received an email claiming to be from Yahoo! asking for my password or other personal information.
What should I do if I think I've been tricked into sharing my password, or bank or credit card numbers or other private information?
What Can I Do To Protect Myself From Phishing?
Block Addresses and Domains
How do I block mail from a specific sender? Can I un-block it later?
Can I block junk mail with filters?
My email is being blocked by Yahoo! Mail. What can I do?
Certified Mail
What is certified mail, and what benefit does it provide to me?
Will this change the way my email is currently delivered? Will I have to pay to send and receive messages?
What’s the difference between DomainKeys verified mail and certified mail?
Why are only some messages marked as certified mail?
What do I do if I get certified mail that’s spam?
What happens if I mark a certified mail message as spam?
What happens if I forward certified mail?
What happens if I receive certified mail at an email address that gets auto-forwarded to my Yahoo! Mail account?
Why is a certified message getting sent directly to my Spam folder?
Why does a message appear as certified mail in the all-new Yahoo! Mail and not in original Yahoo! Mail?
With certified mail, why do I no longer see other icons?
I like Certified Mail. What can I do to get my financial institution to join the program?
Top Questions
What can I do to prevent spam?
Do you have any advice for emails I get from people I don’t know?
I marked a message as spam by mistake. What should I do?
What do I do if an email I wanted to get in my Inbox ends up in Spam?
How long do messages stay in my Spam Folder? Can I control this?
Tutorials
Protecting Yourself From Spam
Using Spamguard
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