Yahoo! Search

I won the auction. What do I do next?

Congratulations! Here's what happens next:

  • The seller contacts you by email. The seller is obligated to contact the auction winner as soon as possible after the close of auction. If the seller does not contact you in a timely way, you should try to get in touch. Learn more about contacting the seller.
  • Payment and shipping options are determined by the seller. Follow the seller's instructions to complete the transaction. Read more about the payment process, and remember that you're free to request additional information from the seller.
    If the seller requests that you pay before the item is shipped, complete your payment in order to receive your item. If you've sent your payment but haven't received the item, refer to "What if a seller does not ship my item?" for some tips.
  • Now your auction item is on its way to you.
  • We welcome your feedback on the seller. Feedback can be a helpful source of information for you and other Yahoo! Auctions users.

Was this article helpful?

Yes   No
Click to contact Customer Care for further assistance.
Copyright © 2009 Yahoo! Southeast Asia Pte. Ltd. (Co. Reg. No. 199700735D). All Rights Reserved.

Privacy Policy - Terms of Service