Protecting Your Account

• Why is my account locked for security reasons?
• What does "Certificate Expiration" mean?
• What is phishing?
• How can I protect my account against phishing scams?
• What is the text or picture at the top of the sign-in box?
• I don't see my sign-in seal. Should I be concerned?

Creating Your Sign-In Seal

• What is a sign-in seal?
• Why should I create one?
• How do I create a sign-in seal?
• What picture can I use for a sign-in seal?
• How do I delete a sign-in seal?
• Do I have to create a sign-in seal on every computer I use?
• Why don’t I see “Prevent Password Theft” on all my computers?
• How do I change a sign-in seal?