Why is my domain pending?

    If you just signed up for your plan, your domain may still be pending. Pending means that your domain is not yet active across the Internet (if you are registering a new domain name) or that changes to your name server settings have not yet taken effect (if you are using a domain name you registered elsewhere). The pending state occurs for all domain registrations and changes. A new domain can take up to 72 hours to propagate across the Internet, depending on the extension you have chosen.

    The main effects of having a pending domain are:

    • Web address: If you are registering a new domain, visitors who try to go to your web address will get a Page Not Found error. If you are using a domain you registered elsewhere, visitors will see the page or web site that is currently active, depending on the settings you have made at your registrar.

    • Web hosting: You will not be able to perform certain functions, such as activating FrontPage or installing certain advanced add-ons, or publish your site at your chosen web address while your domain is pending. However, we have provided a temporary web address that will allow you to upload files and preview your site while you're waiting. You'll find this temporary web address on the Home tab of your Web Hosting Control Panel.

    • Email: We created a default mailbox for you when you signed up for your plan. You will not be able to send or receive mail yet, but you can edit your default mailbox, add more mailboxes, set up POP access to your account, and more.

    We will notify you as soon as your domain has completed propagation and become active. In the meantime, you can begin building your web site and familiarizing yourself with your Web Hosting features.

    Important note: If you are using a domain you had registered prior to signing up for your plan, and your domain is still pending after 72 hours, you may need to check with your registrar to make sure you are using the correct DNS information. Learn more.

    Still have questions about your domain? Learn more.

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