Spam
- What is Yahoo!'s spam and abuse policy?
- How do I report spam?
- I want this email! But it went into the Bulk folder. What do I do?
- Do you have any advice for emails I get from people I don't know?
- How do I find out who sent the email?
- What's the Bulk folder?
- How long do messages stay in my Bulk Folder? Can I control this?
- Do messages in my Bulk folder count toward my quota?
- How do you know which messages to send to my Bulk folder?
- How do I read the messages in my Bulk folder?
- What if I don't want to read the messages in my Bulk folder?
- What if I want to get every single message in my Inbox that's sent to my address, even messages that smell a lot like spam?
- What's the difference between solicited and unsolicited commercial email?
- How do I block images?
- How do I report abuse to Yahoo!?
Virus Protection
- What's a virus?
- What are virus scanning and virus cleaning?
- Are computer viruses sent via email a threat to me?
- If my file has a virus, does that mean my computer is infected?
- Can I turn off virus scanning?
- Why does it say that virus scanning is temporarily unavailable?
Phishing
- What is password “phishing?”
- How do I report phishing web sites or emails to Yahoo!?
- What is a sign-in seal?
- How do I create a sign-in seal?
- I received an email claiming to be from Yahoo! asking for my password or other personal information.
- What should I do if I think I've been tricked into sharing my password, or bank or credit card numbers or other private information?
- What Can I Do To Protect Myself From Phishing?
Block Addresses and Domains
Postmaster
- My email is being blocked by Yahoo! Mail. What can I do?
- As a sender, what can I do to ensure that my email goes to the right folder?
- Why was my SMTP connection rejected?
- Why am I getting “451 Message temporarily deferred” or "421 Message from x.x.x.x temporarily deferred" errors when sending mail to Yahoo!?
- Does Yahoo! use "greylisting" to reject messages?
- My email was not accepted for policy reasons.