Windows Media Player Help

• Why do the videos frequently pause to buffer?
• Windows Media Player screen is green with pink wavy lines.
• Setting the Windows Media Player to work behind a proxy or firewall (not for people with modems or other kinds of direct connections to the Internet).
• Every time I try to open a video, it says that the file path is incorrect.
• Whenever I try to view a video, it tries to connect to the server, then it says "closed."
• When I click on a music video, I hear the audio but I don't see a video picture.
• I received a "connection to the server failed," "could not connect to the server," or similar error.
• I have a T1 or cable connection but whenever I try to watch a video, it's choppy or the frame rate is much slower than the audio rate.
• Every time I go to play the video, I get a GPF error.
• I received a "your security settings do not allow the new decompressor to be installed" error message.
• In Windows Media Player, every time I try to play a video it says "the specified stream type is not recognized," the colors appear strange, or I see the video fine but I don't hear anything.
• In Windows Media Player, I clicked on a video, and it asked if I wanted to download and install a new codec. What should I do? Or I installed a new codec, and now I'm having problems watching or hearing the videos.
• Why am I not able to hear the audio?

Video Submissions

• How do I submit music videos to your site?
• Will my video actually make it onto the site?
• How long does it take to get my videos up on the site?
• Do I need to include a waiver for you to display the video on your site?

Getting Started

• What are the system requirements?

Using the Standalone Video Player