This issue indicates that our system is having difficulty setting a user cookie on your computer.

A cookie is a small piece of information stored by your browser to help identify who you are. Yahoo! uses cookies to keep you signed into your account as you move from page to page. If your cookie is not being accepted correctly, you will be signed out of your account as soon as you move to a different page. This is what is likely causing our system to forget that you have completed this media test.

There are a number of reasons why your cookie may not be set properly:

• The date on your computer may not be set correctly. Since cookies rely on dates, a computer with an incorrect date may mislead your browser into forgetting about your cookie. To fix this, simply set the correct time and date on your computer.
• Your browser may not be set to accept cookies. Most browsers have the option of either accepting all cookies, showing an alert before accepting a cookie, or not accepting cookies at all. In order to use Yahoo! services that use cookies, your browser must be set to accept all cookies without alerts. If your browser gives you the option to accept all cookies, you should choose it. If your browser gives you the option to show an alert before accepting a cookie, you should not select it.

Following are the setting instructions for several popular browser types. When making these adjustments, be sure to confirm any changes you make by clicking the "OK" button:

Netscape 4.7x (Mac users only):

1. From the Edit menu, select "Preferences" and then "Advanced."
2. Make sure the setting "Accept all cookies" is checked.
3. Click "OK."

Internet Explorer 5.x:

1. From the Tools menu, select "Internet Options&quot.
2. Select the Security tab.
3. Choose "Custom Level.".
4. Configure the Cookies category to enable both options.
5. Click "OK.".
6. Click "OK.".

Internet Explorer 6.x:

1. From the Tools menu, select "Internet Options".
2. Select the Privacy tab.
3. Set the Privacy slider to "Medium.".
• You may have installed software that monitors or blocks cookies from being sent. These include virus protection software, ad removal applications, etc. To remedy this, disable the monitoring application before signing in.
• You may be behind a firewall that doesn't allow you to receive cookies. This is sometimes the case for users connecting from a business intranet that limits cookie acceptance for security reasons. To check if this is a factor, contact your system's administrator.
• Your browser and/or your browser's cookie files may be corrupted. To fix this issue, try one of the following procedures:
• Shut down all of your browser's windows, then delete the cookie files in your browser's directories. Within Internet Explorer 6, these cookies can be deleted by selecting the "Delete Cookies" button on the General tab of the Internet Options area.
• Try another browser (if you have one) on your computer.
• Reinstall your current browser by finding the original installation file and repeating the install process.
• Download a new browser or an updated version of your present browser, from the web. (Note that this may take a while, depending on your modem's speed.)