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  1. Why did my draft message disappear?

    ... expired": This is likely because of your browser's cookie settings. To troubleshoot, see our help article about sign-in issues...

    Mail
  2. How to close promotional ad banners

    ... to appear after doing this, you may need to clear your browser's cache and/or cookies and refresh your browser.

    Homepage
  3. I've checked the "Keep me signed in for 2 weeks" box on my Sign In page. Why does it still ask me to sign in more frequently?

    ...browser extensions and/or software that is clearing cookies automatically. Some browsers have extensions that clear cookies...

    Yahoo! Edit
  4. Customized content disappeared

    ...in to customize their page. The page setup is stored in your browser's cookie files. If you clear your cookies, all customized content on...

    My Yahoo!
  5. Does Yahoo! Toolbar track internet surfing behavior?

    ...not recording Yahoo! IDs with the web site data, but I see that Yahoo! cookies are being sent with the website info. What is ...

    Toolbar
  6. Does Yahoo! Toolbar track my surfing behavior?

    ...not recording Yahoo! IDs with the web site data, but I see that Yahoo! cookies are being sent with the web site info. What is ...

    Yahoo! Toolbar
  7. How do I clear my cache?

    ..." from Internet Explorer's toolbar and select "Internet Options." Click "Delete Cookies" and click "OK" to confirm. Click "Delete Files" and click "OK" to confirm. Click...

    Yahoo! Messenger
  8. What to do if the Text Format bar is missing

    ...feature mode . If this does not resolve the issue, you may need to clear your cache and cookies . Note : If you opt in to the Basics interface, your browser's cookies will remember...

    Mail
  9. How do I clear my cache?

    ..." from Internet Explorer's toolbar and select "Internet Options." Click "Delete Cookies" and click "OK" to confirm. Click "Delete Files" and click "OK" to confirm. Click...

    Yahoo! Messenger
  10. Error: "Sorry, the page you requested was not found"

    ...issue that resolves on its own. If the problem persists, you should clear cookies and cache in your web browser .

    Homepage

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