Why didn't I receive my reminder?
The most common reasons for not receiving reminders or receiving them at the wrong time are as follows:
- Time Settings. Ensure that Time Zone and Daylight Savings Time is set correctly in calendar preferences. Click Options to check.
- Less than 15 minutes notice. Reminders must be set at least 15 minutes before the time the reminder would be sent. For example, let's say you schedule a meeting for today at 3:00pm and it is currently 2:20pm in your time zone. If you set a reminder for 30 minutes, the reminder (for 2:30pm) will not be sent because it is less than 15 minutes from when you set the reminder.
- Email Delivery. Many email systems are set to poll or check for mail on a fixed schedule. If you only receive new email every 30 minutes, reminders set for less than 30 minutes before an event may arrive late.